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FAQ

Everything you need to know. Find some more answer to your questions about KJUS in our FAQ section.

What are the benefits of having a customer account?

You can monitor the status of your order at any time and you have access to your completed orders. Standard delivery is free of charge at any time.

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What happens with my customer data?
Where do I save my payment information in my customer account?

KJUS purposely does not provide this option. Every time you make a purchase, you must reenter the payment information. That increases security for our customers.

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How can I delete my account?

Currently customers cannot deactivate their own accounts. Please send us an email if you wish to do this to onlineshop@kjus.com.

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Can I create a customer account?

Yes, you can directly register here: (link)
Purchasing is even easier and more comfortable with a KJUS customer account. You will get through the ordering process more quickly, you can store your shipping and billing addresses and you can manage and see you previous orders.

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What do I do if I forget my password?

If you have forgotten your account password, just click on "Forgot password” when you try to login. Then, enter your email address and we will send you a link to confirm a new password.

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